Privacy Policy

Cloud 12 PBX LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

Information We Collect

We may collect personally identifiable information (PII), including but not limited to:

• Name
• Phone number
• Email address
• Company information
• IP address and device information

This information may be collected when you contact us through our website, sign up for services, request support, or communicate with our team.

How We Use Your Information

The information we collect may be used for the following purposes:

• Providing and maintaining PBX and telecommunications services
• Responding to customer inquiries and support requests
• Sending service notifications and account updates
• Improving our services and website functionality
• Communicating important information related to your account

SMS Communications

If you provide consent to receive SMS messages from Cloud 12 PBX LLC, you may receive messages related to:

• Account notifications
• Service updates
• Support responses
• Informational alerts regarding your PBX services

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOPto any message. For assistance, reply HELP.

Information Sharing

Cloud 12 PBX LLC does not sell, rent, or share your personal information with third parties for marketing purposes.

No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with trusted service providers only as necessary to operate our business and deliver our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact Cloud 12 PBX LLC through our website.

Terms and Conditions – Cloud 12 PBX LLC:

By using the services provided by Cloud 12 PBX LLC, you agree to the following terms and conditions.

Service Description

Cloud 12 PBX LLC provides hosted PBX and telecommunications services designed to support business communications and customer support operations.

SMS Messaging Program

By voluntarily providing your mobile phone number and opting in to SMS communications, you consent to receive SMS messages from Cloud 12 PBX LLC related to:

• Account notifications
• Service updates
• Customer support responses
• Informational alerts regarding PBX services

Message Frequency

Message frequency may vary depending on your account activity and support interactions.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from Cloud 12 PBX LLC. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us.

Help Information

If you need assistance regarding our SMS messaging service, reply HELP to any SMS message or contact our support team through our website.

Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy available at:

https://cloud12pbx.com/privacy-policy

We do not sell or share your phone number with third parties for marketing purposes except as required by law.

Changes to Terms

Cloud 12 PBX LLC reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of these terms.

Contact

For questions regarding these Terms and Conditions, please contact Cloud 12 PBX LLC through our website.